FAQ
➜TAT- Our current TAT (turn around time) is 21-28 business days. Your order will be shipped/ready for pickup within 21-28 business days after order is placed.
➜Please make sure your shipping information is correct at checkout. Please note that I will ship multiple orders together occasionally and I do not offer refunds on shipping. -- I do offer free shipping codes to shoppers with open orders, weight depending.
➜All Items are made specifically based on what you choose at checkout. If for any reason you are dissatisfied with your order, please feel free to reach out to me at shop.raebowsboutique@gmail.com or on Facebook @RaeBowsVIP ---- I will always work with you to make sure your shopping experience with me is a great one!
➜ Please make sure to include the age of your babe at checkout so your bows fit correctly. If no age is noted, wraps will come toddler size.
➜If a mistake is made on my end (wrong sizing, or style) I will do whatever is necessary to fix the problem. Whether that be replacing the item (if available) with the correct item or refunding your order.
➜If you need to return an order to me for any reason, please mail it to the following address:
Ember Kosa
PO Box 574 Eleanor WV, 25070
